Deliveries and Conditions
With its own importing and trading lines, Tuindeco aims to provide a high reliability in deliveries. There are two possibilities to achieve this. Deliveries from available stock or deliveries from reserved quantities. The objective is to deliver at least 90% of items from available stock in the high season.
Tuindeco performs domestic deliveries of goods according to route days. The arrangement of route days in regions makes sure that ordered shipments will always arrive on fixed days during the high season. Deliveries in Belgium are on Wednesdays or Thursdays, in Germany on Mondays, Wednesdays or Fridays (northern border region)
The delivery frequency is weekly. This delivery frequency is based on a fixed weekly delivery schedule with fixed route days during the high season. Beyond the high season, route days are adjusted; though delivery will take place within a week after the order.
It is possible to deliver goods ordered on a different address that the default delivery address. For this, however, some conditions need to be fulfilled. Check the conditions with your representative or feel free to contact our sales internal services. The collection of ordered goods can be done between 8.00 AM and 4.00 PM. In order to do this, you need to communicate the required items to the sales internal services at least 24 hours previously, so they can be prepared for shipment.
For ordered items that do not comply with the carriage paid values a compensation for freight expenses will be charged.
All Tuindeco International B.V. deliveries are covered by the General Conditions of the private limited company “Tuindeco International B.V.” established in Coevorden, The Netherlands.
The brand Tuindeco ® is a registered trade name and may therefore not be used in any respect without expressed approval.